FAQ's
Have questions? We’re here to help. Our FAQ page covers everything you need to know about working with Kustom Klosets—from our custom closet design process and installation timeline to materials, pricing, and warranties. Whether you’re planning a walk-in closet, pantry, garage system, or home office, you’ll find answers to common questions here. Need more help? Give us a call or schedule a free consultation with one of our expert designers today.
General Questions
What makes Kustom Klosets different from other closet companies?
We combine exceptional craftsmanship, high-quality materials, and personalized service to deliver storage solutions that are both beautiful and functional. Every project is custom-designed to fit your unique space and lifestyle.
What areas do you service?
We proudly serve Middlesex County, Norfolk County, Plymouth County and Worcester County. If you’re outside this area, reach out and we’ll let you know if we can accommodate your project
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Design & Customization
Do you offer free consultations?
Yes! We offer complimentary in-home or virtual consultations to discuss your needs and provide design recommendations tailored to your space.
Can I choose my own colors, finishes, and hardware?
Yes! We offer a wide selection of colors, finishes, and hardware so you can fully customize your closet to match your home and personal style.
Can I customize the layout and design of my closet?
Absolutely. Every closet is custom-designed to reflect your lifestyle, preferences, and storage needs. You choose the layout, finishes, hardware, and accessories.
Do you design closets for small spaces as well as large walk-ins?
Absolutely. Whether it’s a compact reach-in or a luxurious walk-in, we design storage solutions that maximize every inch of your space.
Can you create storage solutions for other areas, like mudrooms, pantries, or garages?
Yes! In addition to closets, we design and install custom storage for pantries, mudrooms, laundry rooms, home offices, and garages.
What materials and finishes do you offer?
We offer a wide range of materials including white melamine, woodgrain textures, and premium laminates, along with a variety of hardware finishes like chrome, matte black, gold, and brushed nickel.
Can you match my existing home décor or hardware?
Yes, we can match or complement your existing decor and hardware to create a cohesive look throughout your home.
Do you offer 3D design previews before installation?
Yes, we provide 3D renderings so you can see exactly how your closet will look before we begin the installation.
Pricing & Payment
How much does a custom closet cost?
Pricing depends on size, materials, and design complexity. We’ll provide a customized estimate during your free consultation.
Do you offer financing or payment plans?
We do not currently offer financing or payment plans. Full payment is due as outlined in your project agreement.
What payment methods do you accept?
We accept cash, check, and all major credit cards for your convenience.
Is there a price difference between standard and custom materials?
Standard materials are included in most designs, while premium or specialty finishes may add to the cost. We’ll walk you through all options and pricing upfront.
What’s included in the estimate—design, materials, installation?
Our estimates include everything: design, materials, and professional installation. No hidden fees.
Installation & Timing
How soon can you start after I approve the design?
Once the design is finalized, installation is typically scheduled within 2–4 weeks, depending on material availability. Non-standard materials require custom cutting and may take an additional 3–4 weeks. We’ll keep you informed every step of the way.
How long does installation usually take?
Most projects are completed in one to two days, depending on the size and complexity.
Do I need to empty my closet before installation?
Yes, we recommend clearing your closet prior to installation so our team can get right to work.
Do you handle tear-outs of existing closets?
We do not offer tear-outs. Existing shelving or systems must be removed before our installers arrive.
Can you install in new builds or remodels?
Yes! We work with homeowners, builders, and contractors on both new constructions and renovation projects.
Do you clean up after the install?
Absolutely. Our team leaves your space clean and ready for use.
Product Details
What types of closets do you design?
We design all types—walk-in closets, reach-ins, linen closets, pantries, mudrooms, laundry rooms, and garages.
Do your closets include lighting or accessories?
Yes! We offer lighting options, valet rods, jewelry drawers, laundry hampers, belt/tie racks, and more.
What kind of hardware options are available?
We offer a curated selection of modern and traditional hardware styles in various finishes to match your taste.
Can I add on or make changes after installation?
Definitely. Many of our systems are adjustable, and we’re happy to help with add-ons or modifications.
Warranty & Support
Is there a warranty on your products and installation?
Yes, our systems come with a limited lifetime warranty covering defects in materials and workmanship.
What should I do if something breaks or needs adjustment?
Contact us anytime! We’re here for support and service calls long after your project is complete.
Do you offer service calls after the project is complete?
Yes, we offer ongoing support to keep your closet system in great shape for years to come.
Service Areas
Acton
Arlington
Ashby
Ashland
Ayer
Bedford
Belmont
Billerica
Boxborough
Burlington
Cambridge
Carlisle
Chelmsford
Concord
Dracut
Dunstable
Everett
Framingham
Groton
Holliston
Hopkinton
Hudson
Lexington
Lincoln
Littleton
Lowell
Malden
Marlborough
Maynard
Medford
Melrose
Natick
Newton
North Reading
Pepperell
Reading
Sherborn
Shirley
Somerville
Stoneham
Stow
Sudbury
Tewksbury
Townsend
Tyngsborough
Wakefield
Waltham
Watertown
Wayland
Westford
Weston
Wilmington
Winchester
Woburn
Ashburnham
Athol
Auburn
Barre
Berlin
Blackstone
Bolton
Boylston
Brookfield
Charlton
Clinton
Douglas
Dudley
East Brookfield
Fitchburg
Gardner
Grafton
Hardwick
Harvard
Holden
Hopedale
Hubbardston
Lancaster
Leicester
Leominster
Lunenburg
Mendon
Milford
Millbury
Millville
New Braintree
North Brookfield
Northborough
Northbridge
Oakham
Oxford
Paxton
Petersham
Phillipston
Princeton
Rutland
Shrewsbury
Southbridge
Spencer
Sterling
Sturbridge
Sutton
Templeton
Upton
Uxbridge
Warren
Webster
West Boylston
West Brookfield
Westborough
Westminster
Winchendon
Worcester
Avon
Bellingham
Braintree
Brookline
Canton
Cohasset
Dedham
Dover
Foxborough
Franklin
Holbrook
Medfield
Medway
Millis
Milton
Needham
Norfolk
Norwood
Plainville
Quincy
Randolph
Sharon
Stoughton
Walpole
Wellesley
Westwood
Weymouth
Wrentham
Abington
Bridgewater
Brockton
Carver
Duxbury
East Bridgewater
Halifax
Hanover
Hanson
Hingham
Hull
Kingston
Lakeville
Marion
Marshfield
Mattapoisett
Middleborough
Norwell
Pembroke
Plymouth
Plympton
Rochester
Rockland
Scituate
Wareham
West Bridgewater
Whitman